Italian airport handling ground and flight supervision
Supervision
Monitoring the ground handling activities always has been our core business. You may require a global supervision of all handling activities, or wish that special attention be given to one area in particular. Of course, we can always find a tailored solution for you and we offer a vast range of supervisory services:
- supervision of check-in area, with particular regard to SLA (opening times, number of counters, information to passengers, etc.)
- processing of PNL
- handling of special requests
- handling of overbookings
- EXCB
- VIP handling
- assistance during transit
- attendance of self check-in counters
- handling of flight disruptions
- hotel reservations
- car reservations
- supervision of boarding activities
- supervision of aircraft turnaround, with particular regard to SLA (de-boarding, boarding, baggage handling, cleaning, etc.)
- fuelling supervision
- catering Supervision
- de-icing supervision (pre-flight check and final inspection)
- reporting